1. The Programme
The Mayfair Motors Refer & Earn Programme allows registered users (“Referrers”) to introduce genuine new customers to Mayfair Motors and potentially receive a referral reward where the applicable requirements are satisfied.
Registration or submission of a referral does not automatically create an entitlement to a reward.
2. Eligibility
To participate, a Referrer must provide accurate and complete information and maintain a valid Mayfair Motors Refer & Earn account.
Mayfair Motors may carry out reasonable checks to verify eligibility, prevent duplicate accounts and protect the programme against misuse.
We reserve the right to refuse, suspend or terminate participation where reasonably necessary to prevent fraud, abuse or misuse of the programme.
3. Genuine New Referrals Only
A referral must be a genuine introduction of an eligible person who has not already independently registered, applied, booked, enquired or otherwise begun the relevant customer journey with Mayfair Motors, unless Mayfair Motors expressly determines otherwise.
Creating or arranging a referral after the customer has already approached Mayfair Motors does not normally qualify for a reward.
A person cannot refer themselves.
4. Friends and Family
Friends and family can be genuine referrals. Merely being related to somebody does not invalidate a referral.
However, referrals must not be manufactured purely to obtain a reward or discount.
For example, an existing customer must not arrange for a friend, relative or other person to create a Refer & Earn account and retrospectively claim them as a referral simply so either party can receive money, credit or a discount.
Mayfair Motors may review connected accounts and withhold a reward where there is reasonable evidence that a referral has been artificially created or manipulated.
5. Referral Attribution
Referrals should be submitted through the official Mayfair Motors referral system before the referred person’s qualifying transaction or application.
Where the same person is referred by multiple users, Mayfair Motors will determine which referral, if any, qualifies based on its records and the circumstances of the referral.
A referral cannot normally be transferred between accounts after submission.
6. Referral Rewards
Rewards may vary according to the product, service, promotion or transaction involved.
Where advertised as “up to £250”, this means the maximum potential reward is £250 and does not mean every successful referral will receive £250.
The applicable reward should be displayed or communicated for the relevant referral programme.
A referral showing as Pending, Contacted or In Progress does not mean that a reward has been earned.
A reward becomes payable only when the applicable qualifying requirements have been completed and Mayfair Motors has confirmed the referral as successful.
7. Discounts and Referral Rewards
A referral reward does not automatically entitle the referred customer to a discount.
Customer discounts, promotional offers and Referrer rewards are separate.
Mayfair Motors determines whether a promotion or discount can be combined with a referral reward according to the terms applicable to that promotion.
8. Prohibited Activity
Referrers must not:
- create multiple accounts to obtain additional rewards;
- refer themselves;
- submit fake or fictitious customers;
- submit someone’s information without an appropriate basis to do so;
- retrospectively manufacture referrals;
- manipulate names, telephone numbers, email addresses or other details to disguise duplicate referrals;
- coordinate accounts primarily to obtain an otherwise unavailable reward or discount;
- impersonate another person;
- provide deliberately false or misleading information;
- attempt to claim the same customer repeatedly;
- interfere with or attempt to circumvent Mayfair Motors’ referral tracking or verification systems.
9. Fraud and Abuse
Mayfair Motors may investigate referrals where there are reasonable grounds to suspect fraud, manipulation or abuse.
During an investigation, rewards may be placed on hold.
Where Mayfair Motors reasonably determines that the programme has been abused, it may reject affected referrals, cancel unpaid rewards, suspend or terminate the relevant Refer & Earn account and, where appropriate, restrict further participation in the programme.
Where suspected conduct may constitute fraud or another offence, Mayfair Motors may report the matter to the appropriate authorities.
Mayfair Motors also reserves its rights to pursue available legal remedies and seek recovery of losses or payments where legally entitled to do so.
10. Incorrectly Paid Rewards
If a reward is paid as a result of fraud, material misrepresentation, duplicate payment, administrative error or a transaction that is subsequently reversed or found not to qualify, Mayfair Motors may seek repayment where legally entitled to do so.
11. Verification
Mayfair Motors may request reasonable information necessary to verify a referral or payment before releasing a reward.
Failure to provide information reasonably required to establish eligibility may result in the reward remaining on hold or being rejected.
12. Payment
Approved rewards are paid by Mayfair Motors by manual GBP bank transfer to the UK bank details you provide.
Payment details must belong to, or be legitimately controlled by, the person entitled to receive the reward unless Mayfair Motors expressly approves otherwise.
There is no automated payout (including Stripe). Processing times may vary while Mayfair Motors reviews and pays approved rewards.
13. Account Information
Users are responsible for ensuring the information on their Refer & Earn account remains accurate.
Accounts must not be sold, transferred or shared for the purpose of obtaining referral rewards.
14. Privacy
Personal information submitted through the programme will be processed in accordance with the Mayfair Motors Privacy Policy and applicable data-protection law.
Referrers should only provide another person’s personal information where they are permitted to do so.
15. Changes to the Programme
Mayfair Motors may change, suspend or withdraw the Refer & Earn Programme, reward amounts or eligibility requirements from time to time.
Changes will not remove rights to rewards that have already become payable under the applicable terms, except where fraud, error or another lawful basis for withholding or recovery applies.
16. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Subject to applicable law, Mayfair Motors is not responsible for losses arising solely from a referral being unsuccessful, rejected or failing to meet the published eligibility requirements.
17. Governing Law
These Terms are governed by the laws of England and Wales, and disputes will be subject to the jurisdiction applicable under English law.
18. Acceptance
By creating a Refer & Earn account or participating in the programme, you confirm that you have read and agree to these Terms & Conditions.